FAQs

FAQs

FAQs

What services does your diagnostic center provide?

We offer a wide range of diagnostic services including Laboratory (blood, urine, stool, body fluids and Biopsy tests), Radiology (CT, MRI, X-ray, Ultrasound, Mammography, BMD), Cardiology (ECG, ECHO, TMT) Neurology (EEG, ENMG), Gastroenterology (Endoscopy, Colonoscopy), Physiotherapy, home sample collection and other preventive health check- ups.

Do I need a doctor’s prescription for tests?

Yes, a valid doctor’s prescription is required for most diagnostic tests. Some routine health check-ups may be done without a prescription. Patient should fill the Lab requisition form to conduct the Lab tests.

Is prior appointment required?

Appointments are recommended to avoid waiting time, especially for imaging tests like ultrasound, CT, or MRI. Walk-ins are accepted for most routine blood tests.

What are your working hours?

Our diagnostic center is open Monday –Saturday 06:30AM – 08:30PM.
Sunday 06:30AM – 12:30PM.
Report Dispatch (Sunday) upto 5:00 PM

Do you provide home sample collection?

Yes, we offer home sample collection services. Please call us 080-23100735 | 080-23100738 or book online to schedule a visit.

How should I prepare for a blood test?

Preparation depends on the test. Some tests require fasting (8–12 hours) for Fasting blood sugar, VitaminB12, Hormone tests etc., while others do not. Our staff will guide you at the time of billing.

Can I eat or drink before my test?

Some tests require fasting, while others do not. For more information/ details, contact us 080-23100735 | 080-23100738

Is the sample collection painful?

Most blood tests involve a small needle prick, which causes only mild discomfort and lasts a few seconds.

What if I am afraid of needles?

Our trained staff handle patients gently and carefully. Please inform us if you feel anxious—we’ll make you comfortable.

How long does it take to receive test reports?

Most routine test reports are available on the same day. Specialized tests may take longer. Our staff will inform the timings of the report during sample collection. Imaging reports are usually ready within the same or next working day.

How will I receive my reports?

Reports can be collected from the center, emailed to you, can be downloaded from the link sent through SMS/ WhatsApp or accessed online through our website.

Are your reports accurate and reliable?

Yes. We use advanced equipment and follow strict quality control measures. All tests are conducted by qualified technicians and reviewed by experienced professionals.

Do you accept cashless payments?

Yes, we accept cash, cards and UPI mode of payments.

Are test results kept confidential?

Absolutely. Patient privacy and confidentiality are strictly maintained according to medical and data protection standards.

Can I bring a family member with me?

Yes, one attendant is allowed to accompany patients, especially children, elderly, or those needing support.

Can I consult a doctor at your diagnostic center?

Yes, doctor consultation is available at our diagnostic center. Our qualified doctors can review your reports, explain the results, and guide you on the next steps. Please check with our reception for doctor availability and appointment timings. You may call to 080- 23100735 | 080-23100738 & book an appointment

What safety and hygiene measures do you follow?

We follow strict hygiene protocols, including sanitized equipment, disposable supplies, and trained staffs to ensure patient safety.

Are washroom facilities available at the center?

Yes, clean washroom facilities are available for patient use.

Is a wheelchair available at the diagnostic center?

Yes, wheelchair assistance is available at our diagnostic center. Please inform our staff at the reception, and we will be happy to assist you.

How can I book an appointment for consultation services?

You can book an appointment for consultation services by visiting our diagnostic center, / call 080-23100735 | 080-23100738. Our staff will help you to book an appointment and confirm the timings.

Is health checkup package available?

Yes, we offer a variety of health check-up packages designed for different age groups and health needs. These packages include essential blood tests, screenings, and preventive evaluations at affordable prices. Please contact our reception or visit our website for details on available packages.
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